IT-strateg - Lediga jobb

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Scandinavian Airlines System SAS

At SAS, change is constant, but disruption should not be. As Change Manager, you will ensure that changes to critical IT services are implemented in a structured, controlled, and predictable way, balancing innovation with operational stability. 

You will own and continuously improve the IT Change Management process across SAS, helping teams deliver change with confidence while minimizing operational risk. Working closely with technical teams, service owners, and business stakeholders, you will strengthen the quality, predictability, and transparency of change activities across the organization. 

Your responsibilities include: 

• Own and continuously improve the end-to-end IT Change Management process, governance framework, policies, and procedures. 
• Ensure production changes are properly documented, risk-assessed, tested, approved, scheduled, and communicated before implementation. 
• Lead and develop Change Advisory Board (CAB) and Emergency CAB practices. 
• Coordinate the forward schedule of change and proactively manage dependencies, conflicts, and operational constraints. 
• Collaborate with infrastructure, cloud, security, application, release, deployment, and vendor teams to improve quality change. 
• Ensure emergency changes follow an appropriate governance process while maintaining operational responsiveness. 
• Track change-related incidents, failed changes, and recurring quality issues, driving corrective actions, and continuous improvement. 
• Define, monitor, and communicate KPIs, trends, and risk indicators related to change management. 
• Drive post-implementation reviews and ensure lessons learned are translated into improved ways of working. 
• Develop and enhance ServiceNow workflows, automation, and data quality related to change management. 
• Promote a culture where governance enables safe and efficient delivery. 

You will work closely with Service Owners, Application Owners, Infrastructure and Cloud teams, Cybersecurity specialists, Product and Development teams, and strategic technology partners across SAS.  The role also involves collaboration with business stakeholders supporting critical airline operations, where effective change management is essential for maintaining stability and service quality. As SAS continues its digital transformation journey, this role offers the opportunity to strengthen operational excellence and help shape how technology changes are delivered across the organization.

• Strong experience in IT Service Management and IT Change Management within a complex enterprise environment. 
• Solid understanding of ITIL practices, particularly Change Enablement, Incident Management, Problem Management, Release Management, and Configuration Management. 
• Experience working with ServiceNow or a similar enterprise ITSM platform. 
• The ability to assess technical and operational risk and facilitate decisions across multiple teams and stakeholders. 
• Experience from high-availability, mission-critical, or 24/7 operational environments. 
• Strong stakeholder management, facilitation, communication, and analytical skills. 
• Experience driving governance, process improvements, and operational excellence in a collaborative environment. 
• The ability to build trust, create alignment, and influence stakeholders across both technical and business teams. 
• A structured and proactive approach combined with a continuous improvement mindset. 
• ITIL certification, or equivalent practical experience, is considered an advantage.   

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you'll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!  

Come and fly with us! 

• Apply by: 16/09/2026. We review applications continuously, so please send us your CV as soon as you can. The role may be filled before the deadline.  
• Start and scope: Full-time role, starting with a 6-month probation period.  
• Location: This position is based in Stockholm or Copenhagen. This is mainly an onsite role, with some flexibility for remote work depending on the agreement with your manager.  
• Security: As this role is security classified, a background check will be part of the final stage of the recruitment process.  

If you have any questions about the role, please contact Jarno Putta, Head of Service Management, at jarno.putta@sas.se. Please note that, due to GDPR, we can’t accept applications by email.  

Vill du vara spindeln i nätet för IT-supporten på Nordens största logistikenhet?

På Elgiganten Logistik tror vi att framgång skapas tillsammans. Därför söker vi nu en IT Coordinator som vill bidra till att våra medarbetare har den teknik och support de behöver för att lyckas varje dag.

Om du trivs i en roll där du får kombinera service, problemlösning och struktur samtidigt som du samarbetar med människor i hela verksamheten, kan detta vara rollen för dig.

Bli en del av Elgiganten Logistik

Våra värderingar genomsyrar allt vi gör:

Win – Vi arbetar som ett lag och når framgång tillsammans.

Play – Vi tror på arbetsglädje, engagemang och att ha roligt på jobbet.

Grow – Vi uppmuntrar utveckling, nyfikenhet och lärande.

Different Together – Vi vet att olika perspektiv gör oss bättre och vi arbetar aktivt för en inkluderande arbetsplats där alla känner sig välkomna.

Hos oss får du möjlighet att påverka, utvecklas och vara med och skapa framtidens logistiklösningar tillsammans med engagerade och hjälpsamma kollegor.

Vilka är vi?

Elgiganten Logistik är en del av Elkjøp-koncernen och ansvarar för logistiken bakom leveranser till kunder, butiker och hubbar i hela Norden. Från vårt logistikcenter på Torsvik strax söder om Jönköping säkerställer vi att miljontals produkter når rätt plats vid rätt tidpunkt.

Bakom teknik, automation och avancerade logistikflöden finns människorna som får allt att fungera. Det är tillsammans som vi skapar resultat och driver utvecklingen framåt.

Om rollen

Du kommer tillhöra avdelningen Digital Technology & Intelligence och rapportera till Digital Technology & Intelligence Manager. Avdelningen består av 12 medarbetare uppdelat på IT-specialister, IT-coordinator, System-expert, system-specialister, system-coordinator samt BI och Data-specialister.

Som IT Coordinator har du en central roll i att säkerställa en snabb, effektiv och kvalitativ IT-support för verksamheten. Du fungerar som första kontaktpunkt för många IT-relaterade frågor och hjälper till att koordinera supportflöden så att medarbetarna kan fokusera på sitt arbete.

Du arbetar nära både interna kollegor och externa leverantörer och har en viktig funktion i att skapa struktur, god service och en väl fungerande IT-miljö.

Dina ansvarsområden

• Koordinera IT-support i kontors- och lagermiljö
• Vara första kontaktpunkt för IT-relaterade frågor
• Hantera och stötta kring verksamhetskritisk klienthårdvara
• Administrera IT-beställningar och livscykelhantering av klientutrustning
• Dokumentera, utveckla och underhålla kunskap och rutiner inom området
• Samarbeta med interna IT-funktioner och externa leverantörer för att säkerställa effektiva lösningar
• Bidra till utveckling av arbetssätt och förbättrade supportprocesser
• Bidra in till IT-projekt
• Följa upp IT-relaterade kostnader, bidra med underlag till budgetprocessen och säkerställa efterlevnad av beslutade budgetramar.

Vem är du?

Vi tror att du trivs med att hjälpa andra och motiveras av att hitta lösningar som gör skillnad i vardagen. Du är driven serviceinriktad, strukturerad, tycker om att lösa problem och har lätt för att skapa förtroendefulla relationer med människor på olika nivåer i organisationen.

Du behöver inte kunna allt från början. Det viktigaste är att du har ett genuint intresse för IT, en vilja att lära och en förmåga att ta ansvar för dina arbetsuppgifter.

Vi tror att du har

• 1-3 års arbetslivserfarenhet av IT-support, koordinering eller liknande.
• God förmåga att kommunicera tekniska frågor på ett enkelt och pedagogiskt sätt
• Erfarenhet av att arbeta strukturerat med ärendehantering och dokumentation
• Grundläggande kunskaper inom klienter, nätverk, telefoni och kringutrustning
• Förmåga att prioritera mellan planerade uppgifter och akuta supportärenden
• Goda kunskaper i svenska och engelska

Meriterande

• Erfarenhet från lager-, produktions- eller logistikverksamhet
• Erfarenhet av handscanners, mobila enheter, skrivare eller annan verksamhetskritisk utrustning
• Erfarenhet av Microsoft 365-miljöer
• Erfarenhet av kontakt med externa IT-leverantörer

Därför kommer du att trivas hos oss

Hos Elgiganten Logistik får du arbeta i en verksamhet där utveckling, samarbete och engagemang står i fokus.

Vi erbjuder:

• En stark värdegrund och inkluderande företagskultur
• Möjlighet att utvecklas både professionellt och personligt
• Tillsvidareanställning på dagtid
• Bonusprogram
• Tjänstepension
• Friskvårdsbidrag
• Personalrabatter
• Kompetenta och engagerade kollegor som gärna delar med sig av sin kunskap

Ansökan

Sista ansökningsdag: 2026-09-25

Om du känner igen dig i rollen och tror att du kan bidra till vårt team, vill vi gärna höra från dig.

Vi värdesätter mångfald och välkomnar sökande med olika kön, bakgrund, erfarenheter och perspektiv. Det är olikheterna som gör oss starkare.

Varmt välkommen med din ansökan!

Vill du vara spindeln i nätet för IT-supporten på Nordens största logistikenhet?

På Elgiganten Logistik tror vi att framgång skapas tillsammans. Därför söker vi nu en IT Coordinator som vill bidra till att våra medarbetare har den teknik och support de behöver för att lyckas varje dag.

Om du trivs i en roll där du får kombinera service, problemlösning och struktur samtidigt som du samarbetar med människor i hela verksamheten, kan detta vara rollen för dig.

Bli en del av Elgiganten Logistik

Våra värderingar genomsyrar allt vi gör:

Win – Vi arbetar som ett lag och når framgång tillsammans.

Play – Vi tror på arbetsglädje, engagemang och att ha roligt på jobbet.

Grow – Vi uppmuntrar utveckling, nyfikenhet och lärande.

Different Together – Vi vet att olika perspektiv gör oss bättre och vi arbetar aktivt för en inkluderande arbetsplats där alla känner sig välkomna.

Hos oss får du möjlighet att påverka, utvecklas och vara med och skapa framtidens logistiklösningar tillsammans med engagerade och hjälpsamma kollegor.

Vilka är vi?

Elgiganten Logistik är en del av Elkjøp-koncernen och ansvarar för logistiken bakom leveranser till kunder, butiker och hubbar i hela Norden. Från vårt logistikcenter på Torsvik strax söder om Jönköping säkerställer vi att miljontals produkter når rätt plats vid rätt tidpunkt.

Bakom teknik, automation och avancerade logistikflöden finns människorna som får allt att fungera. Det är tillsammans som vi skapar resultat och driver utvecklingen framåt.

Om rollen

Du kommer tillhöra avdelningen Digital Technology & Intelligence och rapportera till Digital Technology & Intelligence Manager. Avdelningen består av 12 medarbetare uppdelat på IT-specialister, IT-coordinator, System-expert, system-specialister, system-coordinator samt BI och Data-specialister.

Som IT Coordinator har du en central roll i att säkerställa en snabb, effektiv och kvalitativ IT-support för verksamheten. Du fungerar som första kontaktpunkt för många IT-relaterade frågor och hjälper till att koordinera supportflöden så att medarbetarna kan fokusera på sitt arbete.

Du arbetar nära både interna kollegor och externa leverantörer och har en viktig funktion i att skapa struktur, god service och en väl fungerande IT-miljö.

Dina ansvarsområden

• Koordinera IT-support i kontors- och lagermiljö
• Vara första kontaktpunkt för IT-relaterade frågor
• Hantera och stötta kring verksamhetskritisk klienthårdvara
• Administrera IT-beställningar och livscykelhantering av klientutrustning
• Dokumentera, utveckla och underhålla kunskap och rutiner inom området
• Samarbeta med interna IT-funktioner och externa leverantörer för att säkerställa effektiva lösningar
• Bidra till utveckling av arbetssätt och förbättrade supportprocesser
• Bidra in till IT-projekt
• Följa upp IT-relaterade kostnader, bidra med underlag till budgetprocessen och säkerställa efterlevnad av beslutade budgetramar.

Vem är du?

Vi tror att du trivs med att hjälpa andra och motiveras av att hitta lösningar som gör skillnad i vardagen. Du är driven serviceinriktad, strukturerad, tycker om att lösa problem och har lätt för att skapa förtroendefulla relationer med människor på olika nivåer i organisationen.

Du behöver inte kunna allt från början. Det viktigaste är att du har ett genuint intresse för IT, en vilja att lära och en förmåga att ta ansvar för dina arbetsuppgifter.

Vi tror att du har

• 1-3 års arbetslivserfarenhet av IT-support, koordinering eller liknande.
• God förmåga att kommunicera tekniska frågor på ett enkelt och pedagogiskt sätt
• Erfarenhet av att arbeta strukturerat med ärendehantering och dokumentation
• Grundläggande kunskaper inom klienter, nätverk, telefoni och kringutrustning
• Förmåga att prioritera mellan planerade uppgifter och akuta supportärenden
• Goda kunskaper i svenska och engelska

Meriterande

• Erfarenhet från lager-, produktions- eller logistikverksamhet
• Erfarenhet av handscanners, mobila enheter, skrivare eller annan verksamhetskritisk utrustning
• Erfarenhet av Microsoft 365-miljöer
• Erfarenhet av kontakt med externa IT-leverantörer

Därför kommer du att trivas hos oss

Hos Elgiganten Logistik får du arbeta i en verksamhet där utveckling, samarbete och engagemang står i fokus.

Vi erbjuder:

• En stark värdegrund och inkluderande företagskultur
• Möjlighet att utvecklas både professionellt och personligt
• Tillsvidareanställning på dagtid
• Bonusprogram
• Tjänstepension
• Friskvårdsbidrag
• Personalrabatter
• Kompetenta och engagerade kollegor som gärna delar med sig av sin kunskap

Ansökan

Sista ansökningsdag: 2026-09-25

Om du känner igen dig i rollen och tror att du kan bidra till vårt team, vill vi gärna höra från dig.

Vi värdesätter mångfald och välkomnar sökande med olika kön, bakgrund, erfarenheter och perspektiv. Det är olikheterna som gör oss starkare.

Varmt välkommen med din ansökan!

Vill du vara spindeln i nätet för IT-supporten på Nordens största logistikenhet?

På Elgiganten Logistik tror vi att framgång skapas tillsammans. Därför söker vi nu en IT Coordinator som vill bidra till att våra medarbetare har den teknik och support de behöver för att lyckas varje dag.

Om du trivs i en roll där du får kombinera service, problemlösning och struktur samtidigt som du samarbetar med människor i hela verksamheten, kan detta vara rollen för dig.

Bli en del av Elgiganten Logistik

Våra värderingar genomsyrar allt vi gör:

Win – Vi arbetar som ett lag och når framgång tillsammans.

Play – Vi tror på arbetsglädje, engagemang och att ha roligt på jobbet.

Grow – Vi uppmuntrar utveckling, nyfikenhet och lärande.

Different Together – Vi vet att olika perspektiv gör oss bättre och vi arbetar aktivt för en inkluderande arbetsplats där alla känner sig välkomna.

Hos oss får du möjlighet att påverka, utvecklas och vara med och skapa framtidens logistiklösningar tillsammans med engagerade och hjälpsamma kollegor.

Vilka är vi?

Elgiganten Logistik är en del av Elkjøp-koncernen och ansvarar för logistiken bakom leveranser till kunder, butiker och hubbar i hela Norden. Från vårt logistikcenter på Torsvik strax söder om Jönköping säkerställer vi att miljontals produkter når rätt plats vid rätt tidpunkt.

Bakom teknik, automation och avancerade logistikflöden finns människorna som får allt att fungera. Det är tillsammans som vi skapar resultat och driver utvecklingen framåt.

Om rollen

Du kommer tillhöra avdelningen Digital Technology & Intelligence och rapportera till Digital Technology & Intelligence Manager. Avdelningen består av 12 medarbetare uppdelat på IT-specialister, IT-coordinator, System-expert, system-specialister, system-coordinator samt BI och Data-specialister.

Som IT Coordinator har du en central roll i att säkerställa en snabb, effektiv och kvalitativ IT-support för verksamheten. Du fungerar som första kontaktpunkt för många IT-relaterade frågor och hjälper till att koordinera supportflöden så att medarbetarna kan fokusera på sitt arbete.

Du arbetar nära både interna kollegor och externa leverantörer och har en viktig funktion i att skapa struktur, god service och en väl fungerande IT-miljö.

Dina ansvarsområden

• Koordinera IT-support i kontors- och lagermiljö
• Vara första kontaktpunkt för IT-relaterade frågor
• Hantera och stötta kring verksamhetskritisk klienthårdvara
• Administrera IT-beställningar och livscykelhantering av klientutrustning
• Dokumentera, utveckla och underhålla kunskap och rutiner inom området
• Samarbeta med interna IT-funktioner och externa leverantörer för att säkerställa effektiva lösningar
• Bidra till utveckling av arbetssätt och förbättrade supportprocesser
• Bidra in till IT-projekt
• Följa upp IT-relaterade kostnader, bidra med underlag till budgetprocessen och säkerställa efterlevnad av beslutade budgetramar.

Vem är du?

Vi tror att du trivs med att hjälpa andra och motiveras av att hitta lösningar som gör skillnad i vardagen. Du är driven serviceinriktad, strukturerad, tycker om att lösa problem och har lätt för att skapa förtroendefulla relationer med människor på olika nivåer i organisationen.

Du behöver inte kunna allt från början. Det viktigaste är att du har ett genuint intresse för IT, en vilja att lära och en förmåga att ta ansvar för dina arbetsuppgifter.

Vi tror att du har

• 1-3 års arbetslivserfarenhet av IT-support, koordinering eller liknande.
• God förmåga att kommunicera tekniska frågor på ett enkelt och pedagogiskt sätt
• Erfarenhet av att arbeta strukturerat med ärendehantering och dokumentation
• Grundläggande kunskaper inom klienter, nätverk, telefoni och kringutrustning
• Förmåga att prioritera mellan planerade uppgifter och akuta supportärenden
• Goda kunskaper i svenska och engelska

Meriterande

• Erfarenhet från lager-, produktions- eller logistikverksamhet
• Erfarenhet av handscanners, mobila enheter, skrivare eller annan verksamhetskritisk utrustning
• Erfarenhet av Microsoft 365-miljöer
• Erfarenhet av kontakt med externa IT-leverantörer

Därför kommer du att trivas hos oss

Hos Elgiganten Logistik får du arbeta i en verksamhet där utveckling, samarbete och engagemang står i fokus.

Vi erbjuder:

• En stark värdegrund och inkluderande företagskultur
• Möjlighet att utvecklas både professionellt och personligt
• Tillsvidareanställning på dagtid
• Bonusprogram
• Tjänstepension
• Friskvårdsbidrag
• Personalrabatter
• Kompetenta och engagerade kollegor som gärna delar med sig av sin kunskap

Ansökan

Sista ansökningsdag: 2026-09-25

Om du känner igen dig i rollen och tror att du kan bidra till vårt team, vill vi gärna höra från dig.

Vi värdesätter mångfald och välkomnar sökande med olika kön, bakgrund, erfarenheter och perspektiv. Det är olikheterna som gör oss starkare.

Varmt välkommen med din ansökan!