Telefonkommunikatör - Lediga jobb

Arbetsbeskrivning

Är du en engagerad och lösningsorienterad person som söker en flexibel deltidstjänst?

Vi söker nu kundtrådgivare som vill arbeta 1-3 pass i veckan, med möjlighet till både halvdagar och heldagar.

I rollen är du ansiktet utåt och hanterar kommunikation via både telefon, mejl och chatt. Din huvuduppgift är att ge förstklassig support, lösa kundernas frågor och proaktivt informera om våra erbjudanden och produkter. Du förväntas hantera klagomål professionellt och se till att varje ärende drivs i mål effektivt. I det dagliga arbetet ingår även att registrera interaktioner i våra interna system samt att samarbeta med kollegor på andra avdelningar för att säkerställa att kunden alltid får rätt hjälp.

Arbetstiderna varierar beroende på kundernas öppettider. Arbetspassen är måndag till söndag, dagstid samt kvällstid. Start för uppdraget kommer att vara omgående/ enligt överenskommelse där du blir anställd av oss på Randstad. Randstad är specialister inom bemanningslösningar. Som konsult hos oss får du konkurrenskraftig lön, förmåner och kollektivavtalade villkor. Din konsultchef, som alltid finns nära till hands, ser till att du får varierande och utvecklande uppdrag på olika företag, inom olika branscher. Hos Randstad står din personliga utveckling i fokus, och du erbjuds ett stort nätverk och aktiviteter. För att säkerställa hög kvalitet i våra processer och för att kunna matcha dig med rätt uppdrag genomför du som kandidat ett färdighetstest anpassat till den erfarenhet och kunskap du har. Innan anställning görs en bakgrundskontroll, och det kan bli aktuellt med en kreditkontroll.

Varmt välkommen med din ansökan! Vi tar inte emot ansökningar via mail. Urval och intervjuer kommer att ske löpande.

Frågor? Kontakta gärna oss på talent.center@randstad.se.

För Randstad är det viktigt att all kompetens på arbetsmarknaden tillvaratas. Vi välkomnar alla sökande och eftersträvar mångfald.

Ansvarsområden

• Besvara inkommande samtal, e-post och chattmeddelanden från kunder.
• Ge professionell och vänlig support för att lösa kundfrågor och informera om erbjudanden.
• Hantera kundklagomål och försäkra dig om att varje ärende hanteras på ett effektivt och professionellt sätt.
• Registrera och dokumentera kundinteraktioner i systemet.
• Ge produktinformation och vägledning till kunder.
• Samarbeta med andra avdelningar för att lösa kundrelaterade ärenden

Kvalifikationer

• Då detta är en deltidstjänst så krävs det att du kan intyga att du antingen studerar på minst 50% eller har en annan huvudsaklig sysselsättning (anställning hos annan arbetsgivare)
• Kunna jobba heltid under sommaren.
• Flytande i tal som skrift i både svenska och engelska. 
• Gymnasieutbildning med godkänt resultat.
• Förmåga att hantera krävande situationer på ett lugnt och professionellt sätt .
• Stark problemlösningsförmåga. 
• Teamspelare med förmåga att arbeta självständigt.
• God datorvana.
• Tidigare erfarenhet av service.

Om företaget

Randstad

Arbetsbeskrivning

Be the Central Connector in our Global Supply Chain

Are you ready to help build a global customer service function from the ground up? We are seeking driven Customer Service Coordinators to join Stora Enso in Skutskär (just south of Gävle). As part of a new strategic initiative within Biomaterials, you will have the unique opportunity to deliver customer experience excellence. This is an unique opportunity for those looking to combine operational excellence with the chance to shape future global workflows.

Be part of a nature positive future

In this role, you are a central connector — the link between our customers and our internal teams. You’ll take ownership of the entire order cycle: from customer contact to delivery and invoicing, as well as key components of the broader customer experience.

You’ll work with colleagues across the globe, while being part of a supportive, collaborative local team where ideas are welcomed, teamwork is strong, and continuous improvement is part of daily life. It’s an environment that encourages your development, values your expertise, and gives you the space to grow — professionally and personally.

You will be based in our office in Skutskär, working in Biomaterials Supply Chain & Customer Service function and reporting to the Director of Customer Service. This role requires onsite presence in Skutskär.

Who are we looking for?

We are looking for someone who thrives in a fast‑paced environment, values structure and takes the lead in coordinating multiple parties. You are communicative, meticulous, and naturally skilled at building strong customer relationships. Ability to thrive in a multicultural environment/context.

You bring drive, commitment, and a positive attitude toward growth — and you genuinely enjoy working with others. As a true team player, you collaborate seamlessly across functions, support colleagues, and contribute to a culture where everyone achieve and succeeds together.

You have a background in customer service, logistics, or supply chain planning. As a professional, you are curious, solution-oriented with a strong internal drive. You thrive in a fast-paced, international environment and take full ownership of both results and safety. We also encourage a mindset focused on minimizing waste and optimizing value creation in all aspects of our operations.

How to Apply

Stora Enso is partnering with Randstad for this recruitment. This is a permanent position where you will be employed directly by Stora Enso.

Important Information:

● For any questions regarding the position or the process, please contact Amanda Lindström.

● Please submit your CV and optional cover letter in English via this link no later than August 23rd, 2026. We review applications on a rolling basis and the position may be filled before the deadline, so don't hesitate to send in your application today.

● All applications and inquiries are handled by Randstad to ensure an efficient process for all candidates

What we offer

By joining us, you will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow.

With our values in Stora Enso, “Lead and Do what’s right”, we expect high performance, speed and agility in every part of our organization. Safety and wellbeing are our top priority every day. We inspire you to lead your growth and to set the ambition high.

Both Randstad and Stora Enso value the full spectrum of expertise in the labor market. We welcome all applicants and are committed to fostering diversity.

Ansvarsområden

●   End-to-End Order Management: Manage the full cycle from receipt to delivery with high precision

●   Compliance & Documentation: Ensure accurate shipping documents, customs filings, and invoicing

●   Proactive Communication: Act as a primary link between customers and internal stakeholders to resolve operational challenges

●   Process Optimization: Share customer insights and drive continuous improvements to enhance global workflows

●   Cross-Functional Collaboration: Support colleagues and contribute to a positive, collaborative work environment

Kvalifikationer

●   Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, Economics, or equivalent experience

●   Fluent in Swedish and English

●   Background in customer service, logistics, or supply chain planning

●   Performance-driven with a focus on continuous improvement

●   Structured and data-driven with a strong sense of ownership

Om företaget

HK - Stora Enso AB

Arbetsbeskrivning

Be the Central Connector in our Global Supply Chain

Are you ready to help build a global customer service function from the ground up? We are seeking driven Customer Service Coordinators to join Stora Enso in Skutskär (just south of Gävle). As part of a new strategic initiative within Biomaterials, you will have the unique opportunity to deliver customer experience excellence. This is an unique opportunity for those looking to combine operational excellence with the chance to shape future global workflows.

Be part of a nature positive future

In this role, you are a central connector — the link between our customers and our internal teams. You’ll take ownership of the entire order cycle: from customer contact to delivery and invoicing, as well as key components of the broader customer experience.

You’ll work with colleagues across the globe, while being part of a supportive, collaborative local team where ideas are welcomed, teamwork is strong, and continuous improvement is part of daily life. It’s an environment that encourages your development, values your expertise, and gives you the space to grow — professionally and personally.

You will be based in our office in Skutskär, working in Biomaterials Supply Chain & Customer Service function and reporting to the Director of Customer Service. This role requires onsite presence in Skutskär.

Who are we looking for?

We are looking for someone who thrives in a fast‑paced environment, values structure and takes the lead in coordinating multiple parties. You are communicative, meticulous, and naturally skilled at building strong customer relationships. Ability to thrive in a multicultural environment/context.

You bring drive, commitment, and a positive attitude toward growth — and you genuinely enjoy working with others. As a true team player, you collaborate seamlessly across functions, support colleagues, and contribute to a culture where everyone achieve and succeeds together.

You have a background in customer service, logistics, or supply chain planning. As a professional, you are curious, solution-oriented with a strong internal drive. You thrive in a fast-paced, international environment and take full ownership of both results and safety. We also encourage a mindset focused on minimizing waste and optimizing value creation in all aspects of our operations.

How to Apply

Stora Enso is partnering with Randstad for this recruitment. This is a permanent position where you will be employed directly by Stora Enso.

Important Information:

● For any questions regarding the position or the process, please contact Amanda Lindström.

● Please submit your CV and optional cover letter in English via this link no later than August 23rd, 2026. We review applications on a rolling basis and the position may be filled before the deadline, so don't hesitate to send in your application today.

● All applications and inquiries are handled by Randstad to ensure an efficient process for all candidates

What we offer

By joining us, you will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow.

With our values in Stora Enso, “Lead and Do what’s right”, we expect high performance, speed and agility in every part of our organization. Safety and wellbeing are our top priority every day. We inspire you to lead your growth and to set the ambition high.

Both Randstad and Stora Enso value the full spectrum of expertise in the labor market. We welcome all applicants and are committed to fostering diversity.

Ansvarsområden

●   End-to-End Order Management: Manage the full cycle from receipt to delivery with high precision

●   Compliance & Documentation: Ensure accurate shipping documents, customs filings, and invoicing

●   Proactive Communication: Act as a primary link between customers and internal stakeholders to resolve operational challenges

●   Process Optimization: Share customer insights and drive continuous improvements to enhance global workflows

●   Cross-Functional Collaboration: Support colleagues and contribute to a positive, collaborative work environment

Kvalifikationer

●   Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, Economics, or equivalent experience

●   Fluent in Swedish and English

●   Background in customer service, logistics, or supply chain planning

●   Performance-driven with a focus on continuous improvement

●   Structured and data-driven with a strong sense of ownership

Om företaget

HK - Stora Enso AB

Arbetsbeskrivning

Be the Central Connector in our Global Supply Chain

Are you ready to help build a global customer service function from the ground up? We are seeking driven Customer Service Coordinators to join Stora Enso in Skutskär (just south of Gävle). As part of a new strategic initiative within Biomaterials, you will have the unique opportunity to deliver customer experience excellence. This is an unique opportunity for those looking to combine operational excellence with the chance to shape future global workflows.

Be part of a nature positive future

In this role, you are a central connector — the link between our customers and our internal teams. You’ll take ownership of the entire order cycle: from customer contact to delivery and invoicing, as well as key components of the broader customer experience.

You’ll work with colleagues across the globe, while being part of a supportive, collaborative local team where ideas are welcomed, teamwork is strong, and continuous improvement is part of daily life. It’s an environment that encourages your development, values your expertise, and gives you the space to grow — professionally and personally.

You will be based in our office in Skutskär, working in Biomaterials Supply Chain & Customer Service function and reporting to the Director of Customer Service. This role requires onsite presence in Skutskär.

Who are we looking for?

We are looking for someone who thrives in a fast‑paced environment, values structure and takes the lead in coordinating multiple parties. You are communicative, meticulous, and naturally skilled at building strong customer relationships. Ability to thrive in a multicultural environment/context.

You bring drive, commitment, and a positive attitude toward growth — and you genuinely enjoy working with others. As a true team player, you collaborate seamlessly across functions, support colleagues, and contribute to a culture where everyone achieve and succeeds together.

You have a background in customer service, logistics, or supply chain planning. As a professional, you are curious, solution-oriented with a strong internal drive. You thrive in a fast-paced, international environment and take full ownership of both results and safety. We also encourage a mindset focused on minimizing waste and optimizing value creation in all aspects of our operations.

How to Apply

Stora Enso is partnering with Randstad for this recruitment. This is a permanent position where you will be employed directly by Stora Enso.

Important Information:

● For any questions regarding the position or the process, please contact Amanda Lindström.

● Please submit your CV and optional cover letter in English via this link no later than August 23rd, 2026. We review applications on a rolling basis and the position may be filled before the deadline, so don't hesitate to send in your application today.

● All applications and inquiries are handled by Randstad to ensure an efficient process for all candidates

What we offer

By joining us, you will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow.

With our values in Stora Enso, “Lead and Do what’s right”, we expect high performance, speed and agility in every part of our organization. Safety and wellbeing are our top priority every day. We inspire you to lead your growth and to set the ambition high.

Both Randstad and Stora Enso value the full spectrum of expertise in the labor market. We welcome all applicants and are committed to fostering diversity.

Ansvarsområden

●   End-to-End Order Management: Manage the full cycle from receipt to delivery with high precision

●   Compliance & Documentation: Ensure accurate shipping documents, customs filings, and invoicing

●   Proactive Communication: Act as a primary link between customers and internal stakeholders to resolve operational challenges

●   Process Optimization: Share customer insights and drive continuous improvements to enhance global workflows

●   Cross-Functional Collaboration: Support colleagues and contribute to a positive, collaborative work environment

Kvalifikationer

●   Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, Economics, or equivalent experience

●   Fluent in Swedish and English

●   Background in customer service, logistics, or supply chain planning

●   Performance-driven with a focus on continuous improvement

●   Structured and data-driven with a strong sense of ownership

Om företaget

HK - Stora Enso AB

Sök jobbet som säljare på VKB i Stockholm för att tjäna 30 000 SEK/M!

Pratar du flytande svenska & vill tjäna 30 000 SEK/M? Sök jobbet nu! När du har sökt jobbet kommer du att boka en telefonintervju. Svara i tid till telefonintervjun för att tjäna 30 000 SEK/M. Sök Nu! 😃

Erbjuds:

∙ Garantilön & provision

∙ Tjäna mycket pengar utan lönetak

∙ Sälj- & produktutbildning

Krav:

∙ Flytande svenska i tal & skrift

∙ Vill jobba som innesäljare

∙ Driven & resultatorienterad

Sök jobbet som säljare på VKB i Stockholm för att tjäna 30 000 SEK/M!

Pratar du flytande svenska & vill tjäna 30 000 SEK/M? Sök jobbet nu! När du har sökt jobbet kommer du att boka en telefonintervju. Svara i tid till telefonintervjun för att tjäna 30 000 SEK/M. Sök Nu! 😃

Erbjuds:

∙ Garantilön & provision

∙ Tjäna mycket pengar utan lönetak

∙ Sälj- & produktutbildning

Krav:

∙ Flytande svenska i tal & skrift

∙ Vill jobba som innesäljare

∙ Driven & resultatorienterad

Sök jobbet som säljare på VKB i Stockholm för att tjäna 30 000 SEK/M!

Pratar du flytande svenska & vill tjäna 30 000 SEK/M? Sök jobbet nu! När du har sökt jobbet kommer du att boka en telefonintervju. Svara i tid till telefonintervjun för att tjäna 30 000 SEK/M. Sök Nu! 😃

Erbjuds:

∙ Garantilön & provision

∙ Tjäna mycket pengar utan lönetak

∙ Sälj- & produktutbildning

Krav:

∙ Flytande svenska i tal & skrift

∙ Vill jobba som innesäljare

∙ Driven & resultatorienterad

Sök jobbet som säljare på VKB i Stockholm för att tjäna 30 000 SEK/M!

Pratar du flytande svenska & vill tjäna 30 000 SEK/M? Sök jobbet nu! När du har sökt jobbet kommer du att boka en telefonintervju. Svara i tid till telefonintervjun för att tjäna 30 000 SEK/M. Sök Nu! 😃

Erbjuds:

∙ Garantilön & provision

∙ Tjäna mycket pengar utan lönetak

∙ Sälj- & produktutbildning

Krav:

∙ Flytande svenska i tal & skrift

∙ Vill jobba som innesäljare

∙ Driven & resultatorienterad

Sök jobbet som säljare på VKB i Stockholm för att tjäna 30 000 SEK/M!

Pratar du flytande svenska & vill tjäna 30 000 SEK/M? Sök jobbet nu! När du har sökt jobbet kommer du att boka en telefonintervju. Svara i tid till telefonintervjun för att tjäna 30 000 SEK/M. Sök Nu! 😃

Erbjuds:

∙ Garantilön & provision

∙ Tjäna mycket pengar utan lönetak

∙ Sälj- & produktutbildning

Krav:

∙ Flytande svenska i tal & skrift

∙ Vill jobba som innesäljare

∙ Driven & resultatorienterad

Sök jobbet som säljare på VKB i Stockholm för att tjäna 30 000 SEK/M!

Pratar du flytande svenska & vill tjäna 30 000 SEK/M? Sök jobbet nu! När du har sökt jobbet kommer du att boka en telefonintervju. Svara i tid till telefonintervjun för att tjäna 30 000 SEK/M. Sök Nu! 😃

Erbjuds:

∙ Garantilön & provision

∙ Tjäna mycket pengar utan lönetak

∙ Sälj- & produktutbildning

Krav:

∙ Flytande svenska i tal & skrift

∙ Vill jobba som innesäljare

∙ Driven & resultatorienterad