Serviceingenjör - Lediga jobb

Var med och skapa smartare, säkrare och mer hållbar utomhusbelysning för framtidens städer.

Har du en bakgrund som elektriker, eltekniker, elektroniktekniker, fältserviceingenjör eller teknisk supportmedarbetare – och drivs av att lösa praktiska tekniska utmaningar? Vill du kombinera kundnära problemlösning med modern teknik inom uppkopplade enheter, trådlös kommunikation och molnbaserade system?

På Capelon utvecklar vi intelligenta styr- och övervakningslösningar för utomhusbelysning som hjälper kommuner, energibolag och entreprenörer att driva sin belysningsinfrastruktur smartare, säkrare och mer effektivt.

Nu söker vi en Technical Support Engineer till vårt Customer Support-team i Stockholm – en roll för dig som vill göra teknisk skillnad nära kunden och bidra till att våra smarta system för utomhusbelysning fungerar optimalt i verkliga miljöer.

Om rollen

Som Technical Support Engineer blir du en central teknisk kontakt för kunder, installatörer och partners. Du stöttar dem genom hela systemets livscykel – från installation och driftsättning till felsökning, underhåll, utbildning och löpande optimering.

Du hanterar supportärenden via telefon, e-post och ärendehanteringssystem och hjälper kunder att snabbt komma vidare i frågor som rör elinstallationer, belysningsstyrenheter, trådlös kommunikation, molnanslutning och daglig systemdrift.

Rollen passar dig som vill kombinera praktisk problemlösning med teknisk bredd och kundnära samarbete i gränslandet mellan hårdvara, mjukvara, kommunikationsteknik och uppkopplade system.

Utöver fjärrsupport får du arbeta praktiskt med att testa utrustning, validera nya produkter, driftsätta system och återskapa tekniska problem i vårt laboratorium eller vår verkstad. Vid behov deltar du även vid kundbesök, felsökning i fält, utbildningar och särskilda tekniska projekt.

Dina ansvarsområden

• Stödja kunder vid installation, driftsättning, konfigurering och underhåll av smarta system för utomhusbelysning.
• Felsöka problem som rör armaturer, styrenheter, sensorer, gateways, trådlös kommunikation, molnanslutning och systemdrift.
• Analysera larm, loggar och diagnostikdata för att identifiera grundorsaker och rekommendera tydliga korrigerande åtgärder.
• Vägleda kunder i användningen av vår molnportal för övervakning, rapportering, underhåll och tillgångshantering.
• Hantera supportärenden i ärendehanteringssystemet och driva dem mot en snabb och professionell lösning.
• Skapa och underhålla installationsguider, felsökningsrutiner och annan teknisk dokumentation.
• Genomföra tekniska utbildningar för kunder, distributörer, installatörer och interna kollegor.
• Samarbeta med utveckling, produktledning och säljorganisationen för att lösa komplexa frågor och förbättra våra lösningar.
• Delta i produkttester, validering, pilotinstallationer och fältaktiviteter vid behov.

Du är en nyfiken och praktiskt lagd problemlösare som trivs med att hjälpa kunder att lyckas. Du arbetar strukturerat, tar ansvar för tekniska frågor och kan förklara lösningar på ett tydligt sätt för både tekniska och icke-tekniska användare.

Du kan ha erfarenhet från elinstallation, elektronik, fältservice, engineering eller teknisk support. Viktigast är att du kombinerar praktisk teknisk förståelse med servicekänsla, nyfikenhet och en vilja att utvecklas inom IoT, trådlös kommunikation och molnanslutna system.

Grundläggande kvalifikationer:

• Teknisk utbildning inom elektroteknik, elektronik, automation, telekommunikation, mekatronik eller närliggande område; eller motsvarande relevant arbetslivserfarenhet.
• Minst 3 års erfarenhet av teknisk support, fältservice, driftsättning, installation eller liknande teknisk roll.
• God förståelse för elektriska och elektroniska system.
• Förmåga att läsa och tolka elscheman och kopplingsscheman.
• Vana att arbeta med datorer, teknisk programvara och digitala supportverktyg.
• Flytande svenska och bekväm med att kommunicera på engelska, både i tal och skrift.
• B-körkort.

Meriterande kvalifikationer:

• Yrkesutbildning eller certifiering som elektriker.
• Erfarenhet av smart utomhusbelysning, gatubelysning eller system för ljusstyrning.
• Erfarenhet av IoT-lösningar, molnplattformar eller system för fjärrövervakning.
• Kunskap om trådlösa kommunikationstekniker såsom LoRaWAN, Zigbee, Bluetooth Mesh, NB-IoT, LTE-M eller liknande.
• Erfarenhet av standarder för ljusstyrning såsom DALI, D4i eller DMX.
• Erfarenhet av nätverk, gateways och IP-baserad kommunikation.
• Erfarenhet av att ge support till kunder i en internationell miljö.

Resor: Cirka 30 dagar per år

Rapporterar till: Support Manager

Låter det som en roll för dig? Välkommen med din ansökan senast den 13 september. Urval och intervjuer sker löpande, så vänta inte med att söka.

Om Capelon

Capelon började som en liten svensk pionjär inom smart gatubelysning. Med ett litet team och en öppen, skalbar IoT‑plattform har företaget hjälpt kommuner att spara energi, optimera drift och skapa tryggare offentliga miljöer. Idag är Capelon en ledande leverantör av uppkopplad belysning i Sverige med mer än 80 kommuner som kunder och även med installationer utanför Sverige.

Fagerhult Group förvärvade Capelon 2025 med målet att kombinera denna innovationskraft med Fagerhults internationella räckvidd och hållbarhetsagenda.Fagerhult Group har som mål att vara klimatneutralt enligt science‑based targets till 2045 och har som delmål att minska utsläppen i Scope 1 och 2 med 70 procent samt Scope 3 med 30 procent till 2030.

Portföljen för smart belysning, med Capelon som en central del, är avgörande för att nå dessa mål.

Om Fagerhult Group

Fagerhult Group grundades 1945 och är idag ett av Europas ledande belysningsföretag med cirka 4 000 anställda i 27 länder och en omsättning på 8 305 MSEK år 2024.

Fagerhult Group är noterat på Nasdaq Stockholm.

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).

About the company

Our client is a global industrial company that creates products, solutions, and services within areas including automation and electrification. The group operates in more than 100 countries with over 100,000 employees worldwide. They develop technology that makes industries more efficient, more reliable, and that keeps the world running, every day.

At our client, you'll be part of an organisation where technical expertise, responsibility, and long-term thinking are at the centre. We're looking for people who take ownership and constantly strive to get better at what they do, in an environment with strong support, experienced colleagues, and the opportunity to develop over time.

About the role

As a Technical Support Engineer, you will work in the division working with high voltage rotating machines, ranging from motors and generators to synchronous condensers, for some of the world's most demanding industrial environments. The service organisation in Västerås is responsible for supporting the globally installed base of these machines.

In this role you'll be part of the technical support team and work closely with local service units, external customers, and internal stakeholders, ensuring a high level of service and professionalism in every interaction.

Key responsibilities

• Provide technical support to local service units, external customers, and internal teams

• Handle warranty cases for factory products, including technical investigations and root cause analysis

• Manage and follow up on support cases in a shared case management system

• Ensure cases and projects are handled in a structured, professional, and high-quality manner

• Deliver clear and effective communication from both a technical and customer perspective

• Contribute to continuous improvement and knowledge sharing within the team

Who we're looking for

We're looking for someone who enjoys solving technical problems and communicating clearly with customers. To succeed in this role, we believe you have:

• A vocational education in automation or other related field, or a bachelor's degree in electrical engineering, automation, energy systems, or a similar field

• Experience and knowledge of PLC programming, ideally function block programming

• Knowledge of testing and troubleshooting

• Good communication skills in English, as the role involves contact with customers and colleagues globally. Swedish is an advantage but not required

It's an advantage if you have

• Previous experience in a technical role, preferably within testing and troubleshooting of electrical machines and control cabinets

• Experience with systems such as Salesforce and SAP

Personal qualities

You're customer-focused and collaborative, with a strong service mindset, and thrive on handling demanding customer dialogues in a global environment. You're a natural team player who also takes initiative, with strong prioritisation skills and a level head when several cases are running in parallel. You're curious, solution-oriented, and genuinely interested in contributing to the team's continuous improvement work.

Practical information

Start: To be discussed Location: Västerås Scope: Full-time Employment: You will initially be employed by A-hub as a consultant, with the ambition of moving to direct employment with our client after 12 months

Does this sound like an interesting opportunity? Don't hesitate to send in your application today – the selection process is ongoing!

A-hub is an equal opportunity employer and is committed to creating a diverse working environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age or disability.

By submitting your application for this job, you are consenting to A-hub using your personal information in accordance with our GDPR compliance policy (https://www.a-hub.se/integritetspolicy).