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What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

What are we looking for?

We are looking for a leader on a strong seniority level, not a specialist profile. A person able to lead topics in complicated organization structure. Ability to work towards solutions rather than the ability to point out what is wrong. A leader having experience in change management, ability to change the way we work today. Ability to work directly with key stakeholders including country organizations, digital and towards other retail areas.

• Minimum of 9 years of relevant professional experience.

• An experienced leader with the ability to understand, navigate, and influence complex processes.

• Proven senior leadership capabilities, built on strong expertise within Order Management.

• Solid experience leading initiatives, projects, or transformational topics.

• Deep understanding of customer fulfillment processes end-to-end.

• Strong knowledge of the digital solution landscape supporting customer fulfillment (e.g. order management systems, capabilities, dependencies in the digital landscape).

• Skilled in change management, with the ability to lead through ambiguity and uncertainty.

• A forward-leaning mindset, with the courage to challenge the status quo and explore new ways of working.

• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.

• Experienced in identifying, engaging, and aligning key stakeholders to drive outcomes in a matrix organization.

Please Note: Ingka Co-workers will be prioritized for this role.

The role leads operational Order Management by ensuring the right set up, processes, tools and governance are in place across markets. It supports country teams, secures seamless deviation management, drives performance through data driven decision making, and collaborates closely with group level partners to strengthen operational and omnichannel development while ensuring compliance and scalability.

Your main responsibilities will include:

• Lead operational Order Management by securing the correct set up, development needs, reporting and inclusion of all exceptional order set ups within the standard order life cycle.

• Provide guidance and operational leadership on Order Management topics to country functions, fostering an inspiring environment and enabling collaboration and sharing of best practices across the country network.

• Secure a seamless order life cycle by establishing effective processes and set ups for deviation management, ensuring meetings are supported with the right tools, data and analytics for operational decision making.

• Follow up and evaluate the order life cycle globally to ensure intended processes, ways of working, systems, tools and methodologies are applied consistently and effectively.

• Collaborate with key Group level partners, with an end-to-end perspective, in relevant forums and decision bodies, contributing expertise to operational excellence, omnichannel development, business and process forums, sourcing activities, and global and market initiatives.

• Follow up and evaluate order management, global range and order allocation initiatives, ensuring compliance with intended processes and systems, and contributing to new supply set ups with a focus on compatibility and adherence to standards.

Vi önskar att komma i kontakt med dig som är intresserad av framtida konsultuppdrag inom service och eftermarknad. Rollerna kan till exempel vara serviceplanerare, orderadministratör osv.

Föreställ dig en dynamisk vardag där du är det centrala navet i verksamheten.

Hos våra uppdragsgivare inom eftermarknad och service är det du som ser till att logistiken klaffar, att resurserna planeras rätt och att kunderna alltid får snabba, professionella lösningar.

Hos våra kunder får du en nyckelroll med stort eget ansvar och goda möjligheter att utvecklas.

Din vardag i rollen

Tillsammans med ditt team driver och säkrar du leveransen av eftermarknads- och servicetjänster. Dina huvudsakliga uppgifter brukar innefatta att:

• Koordinera & Planera: Strukturera och prioritera avdelningens resurser för olika service- och eftermarknadsuppdrag.

• Agera problemlösare: Hantera och lösa eventuella driftstörningar eller kundärenden utan dröjsmål.

• Sälj & Kontakt: Arbeta med internförsäljning, reservdelsfrågor och vid behov boka externa resurser.

• Administration: Dokumentera kunddialoger i affärssystemet samt sammanställa statistik och rapporter.

• Kvalitetsarbete: Bidra till verksamhetens löpande kvalitets- och miljöarbete.

Eftersom våra kundföretag är flexibla organisationer kan du på sikt även få stötta upp inom andra delar av verksamheten.

Vem är du?

Vi söker en driven och flexibel lagspelare med ett starkt administrativt sinne och en naturlig känsla för service och problemlösning.

Du behåller ditt lugn även när tempot blir högt, och din trygghet i dig själv gör att du bekvämt leder möten och kundkontakter.

Med din goda kommunikationsförmåga har du lätt för att bygga starka, långsiktiga relationer med både kunder och kollegor.

Våra krav:

• Avslutad gymnasieutbildning.

• Tidigare erfarenhet från en liknande koordinerande, administrativa roll eller inom eftermarknad/service.

• God vana av IT-verktyg och olika affärssystem.

• Flytande kunskaper i svenska och engelska, i både tal och skrift.

Hos våra kunder får du stort förtroende och befogenhet att fatta egna, självständiga beslut för att hjälpa kunderna på bästa sätt.

Om anställningsformen

Dessa uppdrag är ofta konsultuppdrag där du till en början blir anställd som tjänsteman via oss på Best Bemanning & Rekrytering.

Vår gemensamma ambition är därefter att uppdraget ska leda vidare till en direktanställning hos kundföretaget.

Intresserad av framtida möjligheter? Vi söker löpande efter vassa profiler inom eftermarknad och service. Skicka gärna in din intresseanmälan redan idag så kontaktar vi dig när rätt roll dyker upp!

Vi önskar att komma i kontakt med dig som är intresserad av framtida konsultuppdrag inom service och eftermarknad. Rollerna kan till exempel vara serviceplanerare, orderadministratör osv.

Föreställ dig en dynamisk vardag där du är det centrala navet i verksamheten.

Hos våra uppdragsgivare inom eftermarknad och service är det du som ser till att logistiken klaffar, att resurserna planeras rätt och att kunderna alltid får snabba, professionella lösningar.

Hos våra kunder får du en nyckelroll med stort eget ansvar och goda möjligheter att utvecklas.

Din vardag i rollen

Tillsammans med ditt team driver och säkrar du leveransen av eftermarknads- och servicetjänster. Dina huvudsakliga uppgifter brukar innefatta att:

• Koordinera & Planera: Strukturera och prioritera avdelningens resurser för olika service- och eftermarknadsuppdrag.

• Agera problemlösare: Hantera och lösa eventuella driftstörningar eller kundärenden utan dröjsmål.

• Sälj & Kontakt: Arbeta med internförsäljning, reservdelsfrågor och vid behov boka externa resurser.

• Administration: Dokumentera kunddialoger i affärssystemet samt sammanställa statistik och rapporter.

• Kvalitetsarbete: Bidra till verksamhetens löpande kvalitets- och miljöarbete.

Eftersom våra kundföretag är flexibla organisationer kan du på sikt även få stötta upp inom andra delar av verksamheten.

Vem är du?

Vi söker en driven och flexibel lagspelare med ett starkt administrativt sinne och en naturlig känsla för service och problemlösning.

Du behåller ditt lugn även när tempot blir högt, och din trygghet i dig själv gör att du bekvämt leder möten och kundkontakter.

Med din goda kommunikationsförmåga har du lätt för att bygga starka, långsiktiga relationer med både kunder och kollegor.

Våra krav:

• Avslutad gymnasieutbildning.

• Tidigare erfarenhet från en liknande koordinerande, administrativa roll eller inom eftermarknad/service.

• God vana av IT-verktyg och olika affärssystem.

• Flytande kunskaper i svenska och engelska, i både tal och skrift.

Hos våra kunder får du stort förtroende och befogenhet att fatta egna, självständiga beslut för att hjälpa kunderna på bästa sätt.

Om anställningsformen

Dessa uppdrag är ofta konsultuppdrag där du till en början blir anställd som tjänsteman via oss på Best Bemanning & Rekrytering.

Vår gemensamma ambition är därefter att uppdraget ska leda vidare till en direktanställning hos kundföretaget.

Intresserad av framtida möjligheter? Vi söker löpande efter vassa profiler inom eftermarknad och service. Skicka gärna in din intresseanmälan redan idag så kontaktar vi dig när rätt roll dyker upp!