Konsulatassistent - Lediga jobb

Uppsalahem är Uppsalas ledande bostadsbolag och har ca 320 engagerade medarbetare som förvaltar vårt bestånd av ca 18 000 lägenheter med ett fastighetsvärde på ca 30 miljarder kronor. Hos oss får du arbeta med något av det som är mest betydelsefullt för människor, deras hem.

Nu söker vi nu en kreativ och analytiskt administratör som kan vara med och bistå med administrativa arbetsmoment kring vår energi-uppföljning. Du kommer även att få assistera inom delar av vårt arbete gällande automatisering av vår energi-uppföljningsprocess.

I processen sker ekonomisk planering och större delen av arbetet kretsar kring uppföljning av Uppsalahems mediakostnader (värme, el och vatten) utifrån energianvändning och faktura-underlag. 

Tjänsten är till en början en studentmedarbetartjänst men kan under ledigheter i samråd med arbetsgivaren utvecklas till en heltids vikarietjänst.

Dina huvudsakliga moment kommer att vara:

• Granska fakturor kopplade till fjärrvärme, kallvatten och el samt utreda avvikelser kopplade till fakturor och energidata

• Kontering av fakturor och bistå i arbetet med våra energideklarationer

• Boka upp kostnader som inte ännu blivit fakturerade

• Hantera mätare och mätvärden i vårt energiuppföljningssystem

• Hantera ärenden med våra leverantörer av energi och kallvatten

• Assistera vid behov i arbetet med att automatisera moment kopplade till granskning av fakturor och underliggande data.

Stort fokus kommer att ligga på de ekonomiska aspekterna kring energiuppföljning. För att lyckas i rollen krävs det att du är analytiskt och tycker det är roligt att förstå helheten kring det du gör. Att djupdyka i avvikelser, hitta orsaken till problemet och sedan ta fram och implementera en lösning är en stor del av arbetet. Mycket arbete sker i Excel vilket förutsätter att du har vana att arbeta i det sen tidigare.

Krav för anställning:

• Lätt för att snabbt lära sig nya system

• Grundläggande kunskaper inom ekonomi

• God kompetens inom office-paketet, speciellt excel

• Pågående kandidat-utbildning eller högre på universitet inom relevant område (t.ex. Datasystem, Energi, Ingenjör mm.)

• Flytande i svenska och engelska i tal och skrift

• Kan arbeta 15/h i veckan parallellt med studier (med flexibelt schema).

Vi på Uppsalahem

Välkommen till oss på Uppsalahem! Vi är vad vi heter, hem för var sjätte Uppsalabo. Vi äger, förvaltar och bygger bostäder för stora, små dagdrömmare, tv-tittare, fågelskådare och gamers. Vill du vara med och jobba för ett levande och hållbart Uppsala där alla kan leva och trivas? Som det ledande bostadsbolaget i Uppsala är vår vision att bli Sveriges bästa bostadsbolag. Läs mer om oss, vår historia och våra värderingar på www.uppsalahem.se.

Omfattning: Studentmedarbetare Start: Omgående Placering: Huvudkontoret Cykelfabriken, Väderkvarnsgatan 17

Nyfiken?

Vill du veta mer om tjänsten? Då ska du kontakta Kristoffer Nordin, kristoffer.nordin@uppsalahem.se, Chef Teknik & Fastighet. Vi går igenom ansökningarna löpande så rollen kan komma att tillsättas innan sista ansökningsdatum, vänta därför inte med att skicka in din ansökan. Varmt välkommen med din ansökan senast 2026-09-21.

Vi ser fram emot att höra från dig!

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Låter detta intressant?

Om NearYou

Att arbeta som konsult på NearYou

Om företaget

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Kvalifikationer

Låter detta intressant?

Om NearYou

Att arbeta som konsult på NearYou

Om företaget

Tjänstebeskrivning

Kvalifikationer

Låter detta intressant?

Om NearYou

Att arbeta som konsult på NearYou

Om företaget

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Låter detta intressant?

Om NearYou

Att arbeta som konsult på NearYou

• Act as point of contact for customer inquiries and service requests

• Respond to customer queries via phone, email, and in-person with professionalism

• Provide timely updates to customers on the status of their requests

• Handle customer feedback and resolve concerns professionally

• Escalate complex issues to the Workplace Services Team Lead when necessary

• Maintain high standards of customer service and responsiveness

• Receive and log fault reports via phone, email, and CMMS tool

• Ensure accurate categorization and prioritization of all reported issues

• Create and manage work orders in the CMMS system

• Track and monitor work order progress from creation to completion

• Follow up on outstanding work orders to ensure timely resolution

• Maintain data quality and accuracy in the CMMS system

• Coordinate reactive maintenance works across campus

• Schedule and dispatch service providers and maintenance teams

• Communicate with service providers to confirm attendance and completion

• Monitor reactive work activities to ensure timely completion

• Coordinate access arrangements for contractors and service teams

• Update stakeholders and/or end users on planned reactive works and expected timelines

• Liaise with workplace operations managers and workplace operations coordinators, maintenance teams, contractors, and service providers to ensure an efficient operational delivery

• Coordinate with internal stakeholders on service delivery activities

• Seek and act on customer feedback

• Communicate service disruptions and planned works to affected areas and work closely with Workplace engagement to ensure effective communication to users and visitors

• Ensure service providers adhere to site safety and access requirements

• Support coordination of emergency responses when required

• Maintain accurate records of all service requests and work orders

• Prepare regular reports on fault trends and service performance

• Track response times and resolution times for service requests

• Support the Workplace Services Team Lead with performance metrics

• Maintain documentation of procedures and contact information

• Identify recurring issues and suggest process improvements

• Act as point of contact for customer inquiries and service requests

• Respond to customer queries via phone, email, and in-person with professionalism

• Provide timely updates to customers on the status of their requests

• Handle customer feedback and resolve concerns professionally

• Escalate complex issues to the Workplace Services Team Lead when necessary

• Maintain high standards of customer service and responsiveness

• Receive and log fault reports via phone, email, and CMMS tool

• Ensure accurate categorization and prioritization of all reported issues

• Create and manage work orders in the CMMS system

• Track and monitor work order progress from creation to completion

• Follow up on outstanding work orders to ensure timely resolution

• Maintain data quality and accuracy in the CMMS system

• Coordinate reactive maintenance works across campus

• Schedule and dispatch service providers and maintenance teams

• Communicate with service providers to confirm attendance and completion

• Monitor reactive work activities to ensure timely completion

• Coordinate access arrangements for contractors and service teams

• Update stakeholders and/or end users on planned reactive works and expected timelines

• Liaise with workplace operations managers and workplace operations coordinators, maintenance teams, contractors, and service providers to ensure an efficient operational delivery

• Coordinate with internal stakeholders on service delivery activities

• Seek and act on customer feedback

• Communicate service disruptions and planned works to affected areas and work closely with Workplace engagement to ensure effective communication to users and visitors

• Ensure service providers adhere to site safety and access requirements

• Support coordination of emergency responses when required

• Maintain accurate records of all service requests and work orders

• Prepare regular reports on fault trends and service performance

• Track response times and resolution times for service requests

• Support the Workplace Services Team Lead with performance metrics

• Maintain documentation of procedures and contact information

• Identify recurring issues and suggest process improvements

• Act as point of contact for customer inquiries and service requests

• Respond to customer queries via phone, email, and in-person with professionalism

• Provide timely updates to customers on the status of their requests

• Handle customer feedback and resolve concerns professionally

• Escalate complex issues to the Workplace Services Team Lead when necessary

• Maintain high standards of customer service and responsiveness

• Receive and log fault reports via phone, email, and CMMS tool

• Ensure accurate categorization and prioritization of all reported issues

• Create and manage work orders in the CMMS system

• Track and monitor work order progress from creation to completion

• Follow up on outstanding work orders to ensure timely resolution

• Maintain data quality and accuracy in the CMMS system

• Coordinate reactive maintenance works across campus

• Schedule and dispatch service providers and maintenance teams

• Communicate with service providers to confirm attendance and completion

• Monitor reactive work activities to ensure timely completion

• Coordinate access arrangements for contractors and service teams

• Update stakeholders and/or end users on planned reactive works and expected timelines

• Liaise with workplace operations managers and workplace operations coordinators, maintenance teams, contractors, and service providers to ensure an efficient operational delivery

• Coordinate with internal stakeholders on service delivery activities

• Seek and act on customer feedback

• Communicate service disruptions and planned works to affected areas and work closely with Workplace engagement to ensure effective communication to users and visitors

• Ensure service providers adhere to site safety and access requirements

• Support coordination of emergency responses when required

• Maintain accurate records of all service requests and work orders

• Prepare regular reports on fault trends and service performance

• Track response times and resolution times for service requests

• Support the Workplace Services Team Lead with performance metrics

• Maintain documentation of procedures and contact information

• Identify recurring issues and suggest process improvements

• Act as point of contact for customer inquiries and service requests

• Respond to customer queries via phone, email, and in-person with professionalism

• Provide timely updates to customers on the status of their requests

• Handle customer feedback and resolve concerns professionally

• Escalate complex issues to the Workplace Services Team Lead when necessary

• Maintain high standards of customer service and responsiveness

• Receive and log fault reports via phone, email, and CMMS tool

• Ensure accurate categorization and prioritization of all reported issues

• Create and manage work orders in the CMMS system

• Track and monitor work order progress from creation to completion

• Follow up on outstanding work orders to ensure timely resolution

• Maintain data quality and accuracy in the CMMS system

• Coordinate reactive maintenance works across campus

• Schedule and dispatch service providers and maintenance teams

• Communicate with service providers to confirm attendance and completion

• Monitor reactive work activities to ensure timely completion

• Coordinate access arrangements for contractors and service teams

• Update stakeholders and/or end users on planned reactive works and expected timelines

• Liaise with workplace operations managers and workplace operations coordinators, maintenance teams, contractors, and service providers to ensure an efficient operational delivery

• Coordinate with internal stakeholders on service delivery activities

• Seek and act on customer feedback

• Communicate service disruptions and planned works to affected areas and work closely with Workplace engagement to ensure effective communication to users and visitors

• Ensure service providers adhere to site safety and access requirements

• Support coordination of emergency responses when required

• Maintain accurate records of all service requests and work orders

• Prepare regular reports on fault trends and service performance

• Track response times and resolution times for service requests

• Support the Workplace Services Team Lead with performance metrics

• Maintain documentation of procedures and contact information

• Identify recurring issues and suggest process improvements